Contact Us

Contact a Representative

At Affinity, we love to hear from our members. There are many ways to contact us and to manage your account:

In Person Branches are open for in-branch, 1:1 appointments only. Plan your visit and schedule your appointment today.
Chat Bot Affinity Virtual Agent, Wes, navigates our website and answers hundreds of FAQs around the clock. Click the chat bot box in the lower right hand corner of your screen for assistance.
Live Chat Go to Contact Us in Online Banking to securely chat with one of our Representatives Monday through Friday, 8:00 am - 4:30 pm.
Phone Call our Member Service Center at 800.325.0808
TTY/TDD Members using auxiliary aides and services like TTY/TDD devices are encouraged to contact us via our TTY number, 908.860.3991.
Email Send an email to the department of your choice. We will respond within 48 hours or two business days.
Fax Send us a fax at 908.860.3883
Mail Reach us by mail at 73 Mountainview Boulevard, Basking Ridge, NJ 07920

Subsidiaries of Affinity Federal Credit Union

Affinity Investment Services
73 Mountainview Blvd.
P.O. Box 619
Basking Ridge, NJ 07920
CUMAnet
73 Mountainview Blvd.
P.O. Box 620
Basking Ridge, NJ 07920
Members Alliance Insurance
73 Mountainview Blvd.
P.O. Box 619
Basking Ridge, NJ 07920