Please note:

All Affinity locations will be closed Monday, May 28th in observance of Memorial Day. You can still access your accounts online, via mobile app or by calling our Member Service Center at 800.325.0808.

Credit Counseling

Consumer Credit Counseling Services

Affinity offers free credit counseling services through Navicore Solutions, Consumer Credit Counseling Services of SF (Balance), and Consolidated Credit. You can select which of the three organizations to work with you. For those wishing in person service, Navicore has a New Jersey office. All of these organizations credit counselors are certified by a variety of certification organizations, including the National Foundation for Credit Counseling through a series of rigorous examinations on credit and money management. Any information provided or discussed with your credit counselor is held in the strictest confidence.

Balance Navicore
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Credit Report Review including:

    • Your overall financial picture
    • How to improve your credit score
    • The negative and positive factors that can affect your credit score
    • Credit line utilization
    • Explanation of judgments and derogatory marks (accounts in collections, bankruptcies, civil judgments, and liens) and how long these remain on a credit report
    • The best way to close accounts and remove trades from your credit report

Budget Review including:

    • Thorough review of your financial situation and monthly expenses
    • Guidance on where you can cut back to increase positive cash flow
    • Recommended payment plan options to decrease debt load
    • Alternative financing options to improve your credit, monthly cash flow and financial stability for the future

Debt Management

After assessing your current financial situation and obligations, your credit counselor may recommend a formal debt management plan, including alternative options for refinancing your debt and/or negotiating pay down amounts with creditors and a managed repayment plan. Please note: if you elect to have your counselor manage a debt repayment program on your behalf, there is a $25 monthly fee for this service.

Housing Counseling for Hardship Mortgage Modifications

These organizations are certified by the U.S. Department of Housing and Urban Development to offer counseling and guidance regarding obtaining a hardship modification to your mortgage.

Pre-filing Bankruptcy Counseling

The revised bankruptcy law requires that you receive pre-filing bankruptcy counseling and debtor education before your attorney can file your bankruptcy in court. Navicore offers counseling in-person and all offer this counseling by phone - whichever is more convenient for you.

Counseling is available by appointment via phone:

Balance: 877.582.1979
Consolidated Credit: 844.216.9223
Navicore: 877.815.4699

Or in person at Navicore:

Navicore Solutions
200 US Highway 9
Manalapan, NJ 07726

Consumer Credit Counseling Services sponsored by
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