Fannie Mae has learned of a consumer fraud scam involving a person who claims to be a Fannie Mae employee contacting people offering to modify their mortgage and requesting money or gift cards. We are investigating this matter.

Fannie Mae does not contact individual borrowers. If lenders, servicers, or other mortgage professionals receive inquiries from consumers, please remind them to work only with their own loan servicers. Consumers can always contact Fannie Mae’s Consumer Resource Center at 1-800-2FANNIE (1-800-232-6643), option 4 or obtain more information on their consumer alert web page.