Hang Up and Call Back
Scammers impersonate banks and credit unions to access your checking and savings accounts.

Scammers are increasingly impersonating credit union and bank representatives by spoofing (using a false caller ID number or description) legitimate phone numbers. They often create a false sense of urgency by claiming suspicious activity has occurred and they need your information to secure your account. They will then use this information to access your accounts or even steal your identity.

If you receive a call pressuring you for sensitive information, hang up, and call back the official number. Our Member Solution Hub can be reached at 800-325-0808 to assist.