Your email address or U.S. mobile number may already be enrolled with Zelle® at another bank or credit union. Call our customer support team and ask them to move your email address or U.S. mobile number to Affinity so you can use it for Zelle®.

Once customer support moves your email address or U.S. mobile number, it will be connected to your Affinity account so you can start sending and receiving money with Zelle® through the Affinity mobile app. Please call Affinity customer support toll-free at 800-325-0808.